FAQs

Eternity Flowers

Yes! All of our eternity flowers are 100% real, fresh cut and are grown in various countries around the world including Ecuador

Our eternity flowers will last a year or more. They outshine regular store-bought flowers that typically last a week and then get thrown away. Aside from their long-lasting beauty, you can also enjoy the lovely scent for two to three weeks longer than you would with traditional flowers.

To ensure long-lasting florals that provide aesthetic appeal for months on end, we use a proprietary non-toxic solution and color pigmentation process to keep the freshness of the flowers and then dye them with a wide array of lovely colors. You can read more about our preservation process in our feature in the Business Insider article.

No. For optimal appearance, customers cannot take the flowers out of the box. They are happy there and meant to stay inside for the entire lifespan of the arrangement. During the creation of each custom floral arrangement, the flowers are meticulously placed within the box. Removing them will damage and ruin the arrangement.

Shipping

Unfortunately, our arrangements of Eternity® Flowers from Sisa Flowers® are not eligible for returns. Please also note, that your order cannot be canceled or modified in any way once the order has been placed. Our hope, at Sisa Flowers®, is that you fall in love with your gorgeous arrangement. We offer an extensive selection of different styles and colors, allowing you to find the perfect arrangement for anyone on your list. If you have any questions about our return policy or our arrangements, please don’t hesitate to contact Sisa Flowers® today!

In the event that you see any damages to your arrangement from Sisa Flowers, you must contact our customer service team within 48 hours of receipt. Our customer service team is available for you by emailing hello@sisaflowers.com or calling us at 470-338-6997.

At Sisa Flowers®, the way we ship your Eternity Flowers depends on the size of the arrangement and where you are having your flowers delivered. Deliveries throughout the U.S. will ship through FedEx or UPS. If there are complications with your order, then our team will send you a notification to alert you of the delay.

We try to accommodate all custom requests. Please email sisaflowersllc@gmail.com and a team member will help you create your ideal arrangement.

How to care for your eternity flowers

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